Building a restaurant telephony AI host with Amazon Connect
AWS just built a telephony AI host for restaurants using Amazon Connect. This allows restaurants to automate phone interactions, improving customer service and efficiency.
More in Agents
Account Agents now let you take action on account research in a workflow - The GTM with Clay Blog
Clay just launched Account Agents that allow users to take action on account research within their workflows. This feature streamlines the process of managing account information and enhances productivity for users.
How Databricks Uses AI to Accelerate Incident Investigation
Databricks is using AI to speed up incident investigations by automating data analysis. This means teams can resolve issues faster and improve overall operational efficiency.
Agentic Resource Discovery (ARD): An open specification for agent discovery
AWS just released an open specification for agent discovery called Agentic Resource Discovery (ARD). This framework aims to streamline how agents find and utilize resources, enhancing their efficiency in executing tasks autonomously.
An AI boss fired its first employee but only after humans reminded it of its own rules
An AI system just fired its first employee after humans pointed out a rule violation. This incident raises questions about the accountability and decision-making processes of AI in workplace settings.
