I'm trying to resolve a conflict between {{team A}} and {{team B}}.
Context:
- The surface conflict: {{paste — the specific incident or recurring friction}}
- Each side's stated position: {{paste both}}
- What I know about the underlying interests: {{paste — what each side actually needs vs. what they're asking for}}
- Power dynamics / history: {{paste — anything relevant from prior conflicts, leadership relationships, org structure}}
Output a 3-step mediation plan.
## Step 1: Diagnose root causes
List the top 3 likely root causes, ranked. For each: the signal that points to it, the signal that would rule it out. Distinguish:
- Structural (incentives, OKRs, comp pulling them in opposite directions)
- Process (handoff, decision rights, communication cadence)
- Relational (trust, history, individual personalities)
## Step 2: Pre-work before any joint meeting
What each side needs to do alone first:
- One ask of team A
- One ask of team B
- One ask of me (the mediator)
## Step 3: The joint conversation
Suggested agenda for a 60-min meeting. Each section with:
- Goal
- Who speaks first
- A specific question to open
- A failure mode to watch for ("if X happens, redirect to Y")
## Decision rights
After the conversation, who decides what — and what happens if they disagree.
## What success looks like in 30 days
Concrete, observable. Not "better collaboration."
Hard rule: if the root cause is structural (e.g. their OKRs literally conflict), the joint conversation is theater. Surface that so we fix the structure instead.conflict-resolutionmanagementcross-functional