Run a heuristic evaluation of {{product or feature name: e.g. the onboarding flow, the settings screen}}. Audience: whoever prioritizes UX fixes next sprint.
What to evaluate: {{describe the screen or flow}}
What the user is trying to do: {{the goal — e.g. "find and enable the right notification settings"}}
Known user complaints (if any): {{paste support tickets, NPS comments, or "none"}}
Evaluate against Nielsen's 10 usability heuristics:
1. Visibility of system status
2. Match between system and real world
3. User control and freedom
4. Consistency and standards
5. Error prevention
6. Recognition rather than recall
7. Flexibility and efficiency of use
8. Aesthetic and minimalist design
9. Help users recognize, diagnose, and recover from errors
10. Help and documentation
For each heuristic:
- **Rating**: pass / partial / fail
- **Specific violation**: quote the exact UI element or flow step
- **Severity**: cosmetic / minor / major / catastrophic
- **Fix**: one-sentence specific recommendation
End with **top 5 issues ranked by severity × estimated fix effort** (low effort + high severity = do this week).
Skip heuristics where the described flow has no relevant surface — don't manufacture findings.uxusabilityheuristicsproduct-review